Complaints for Gem Shopping Network, Inc. - Better Business Bureau He loves tennis, pop culture & seeing live events. Your feedback lets us know were achieving our goals. STAY AWAY FROM THIS COMPANY. Deanna. This review was chosen algorithmically as the most valued customer feedback. Update 10/10/2018: Since 2010, Bob produces theatrical stage performances. Spend your money with reputable companies and spare yourself GSN agony. The company started in 1997 as a weekend show hosted by gemologist Frank Circelli focusing on unique colored gemstones. The only web site I use to purchase jewelry.MY REVIEW FOR GEM SHOPPING NETWORK. I have an awful memory for personal things! None from your company; because you cant offer them. that cost another $ 150.00, plus 2 day air and insurance, cost another $ 62.00, it was signed for last week, no refund yet. Wish I could afford to be a good customer of theirs :D. Author. There has been an instance where I Won an Auction for a .34 ct Center pink diamond and Baguettes ring but did NOT receive a .34ct Center, I y got a.28 ct from Mike and Deanna and Jewelry Extravaganza. Viewing 5 posts - 1 through 5 (of 5 total). The only one I remember getting a fanfare was Paul Deasey they brought out a cake and wished him luck. Update 10/10/2018: Kim is still on TSC for Kim & Co (fashion) and in recent years brought Crepe Erase to QVC. Thanks for shopping with us! The average viewer is a 55-plus female. She is now an actress with a filmography profile at IMBD. I would love to give you the status of your refund by phone or email. Years after playing QVC host, Kathy brought a fashion line to HSN and later a jewelry line called La Vintage to QVC. Whatever happened to.. - TVShoppingQueens For the best experience on our site, be sure to turn on Javascript in your browser. If you see it and like it, buy it! Please feel free to reach out to our Sales @1-888-791-5776 with any questions about your jewelry selections. If Im reading the info on her website correctly, I believe she is now offering consultation to clients who are interested in the world of media broadcast. (Use when you call in or shop online) SHOP. Im a GIA grad and she SURE isnt a jewelry expert!!! Gem Shopping Network - YouTube This was my first ever purchase fron Gem Shopping Network. I have purchased multiple pieces from GSN, and every piece has been spectacular. Clearly this was a hostile decision toward me because I had filed a legitimate complaint. We would love to assist you with finding a beautiful piece of jewelry and advise you to ask your Sales Rep for details when deciding on purchasing an item.I hope in the future we could assist you with your purchase. We have to make sure those experts are still available even if the media we interact with them is different.. Thank you again for choosing our company and for sharing your positive experience with others. Many also sell at high-end brick-and-mortar stores like Nieman Marcus, Barney New York and Saks Fifth Avenue. On a recent Monday morning, only three operators were working but during busier times, say, on a Thursday evening, as many as a dozen would man the phones. And yes, it takes quite a long time to get our accounts reimbursed-minus shipping ( which We paid for at time of order) Also, the Accounting Dept. He has a very successful television career now including the DIRTY JOB show and Honda commercials! Ok, for all the seasoned home shopping watchers, list your recollection of former hosts from any network, Id be remiss if I didnt mention the LATE, Guest Presenter for Mrs. Prindables on QVC. We'll continue to do our best to provide you with the exceptional service and selection that you deserve. BBB is here to help. Thanks for your feedback Patricia.We apologize that the order didn't meet your standards. -----------------------------------Connect with us on social media and never miss a thing! Montana Sapphire and Diamond Double Row Hoop Earrings in 14K Yellow Gold, LALI JEWELS Ruby and Diamond Ring in 14K Yellow Gold, Rose De France Amethyst and Diamond Halo Ring in 14K White Gold, Pear-Cut Tanzanite and Diamond Pendant in 14K Yellow Gold, Charles Krypell Mother Of Pearl and Diamond Earrings in STERLING SILVER|14K, Cirari Couture Jewels Citrine and Diamond Pendant in 14K, LALI JEWELS Freshwater Pearl Bracelet in 14K, LALI JEWELS Peridot and Diamond Halo Ring in 14K Yellow Gold. Hunter received a Bachelor of Applied Science degree from East Texas Baptist University and a Diamond Certification and Colored Gemstone . 2,098 393. Gem Shopping Network - claims about gemstones, Gem Shopping Network - I will never purchase anything again. GSN remains old school. She was a very attractive blonde who was always dolled-up. Loved the good diamonds and wasnt afraid to show em off! For the best experience on our site, be sure to turn on Javascript in your browser. We're thrilled to hear that you enjoy watching our hosts and learning about our gems and jewelry. On the Sunday before Christmas at the Gem Shopping Network studios in Duluth, host Marvin Pierschbacher is working to sell. I was so pleasantly surprised that it only took a couple days. They still have to call in, the type of human touch GSN loyalists prefer, Hauser said. They sold jewelries together! This complaint was posted by a verified customer. She also published THE SNAPDRAGON PRINCESS, a childrens book I havent read the book (haha) but the illustrations look very cute! Working At Gem Shopping Network: Employee Reviews and Culture I used to be an avid Jewelry Television watcher until they fired Graduate Gemologists, Nicole Richards and Cheryl Ells. I love both items.But, I personally believe that your prices should semi-negotiable. The Official Gem Shopping Network Jun 2003 - Present 19 years . Steve Bennett Building A Lasting Legacy Gemporia from cdn.gemporia.com This was my cut for this package that i wrote, shot, and edited for tnl. When someone calls in, it rings like a rotary phone circa 1975, a ring that can be heard by the viewer to generate a sense of urgency. I seriously slowed down my purchasing and viewing due to that. Thanks again for choosing GSN, and we look forward to serving you in the future! Hello MA,Thank you so much for taking the time to leave us a 5-star review! Gem Shopping Network - Watch Us Live Now! - YouTube All rights reserved. We take customer feedback seriously and look to it as a way to grow stronger and increase customer satisfaction.We center everything we do around creating an amazing shopping experience for jewelry and gemstone collectors. They probably did that with Lisa Mason, but Im talking about when they were just disappearing like into the sunset. The nerve! Shop | Gem Shopping Network Official Ill not buy from this travesty of a company again EVER. We also ensure all reviews are published without moderation. I reserve the right to change my mind and shop with small business owners on other platforms instead. They met and married while working at HSN . Some sales people were nice but this person had such a negative attitude that it ruined what would have been such a fun experience. Steve Cardone - Manager - Rail Fleet - Covia | LinkedIn For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. While it hosts separate mineral shows on Facebook, it doesnt offer an option for customers to buy off the website. We'll make sure that LaTrish receives the recognition she deserves for her professionalism, understanding, and diligence.Thank you for choosing Gem Shopping Network, and we hope to have the opportunity to serve you again in the future.Best regards,The Gem Shopping Network Team. Thank you for your feedback Sue.Were happy that you had such a good experience shopping with us. get rid of them and be more like tiffany's.Pure class! Terri is a former HSN host and so is her husband, Tom Wise. The Gem Shopping Network was an interesting place to work. Every sales person should be kind. Those vendors purchase jewelry from estate sales or closeouts or create the jewelry themselves. Seems there was a problem sizing one item in the order and no one contacted me. Kim Parrish She is beautiful! Fade to black! Companies can ask for reviews via automatic invitations. This will surely increase the credibility of your complaint. They stopped using models and forced hosts that normally tag team to go solo. Thank you for your feedback Brian, we take all reviews seriously and use them to improve our customers' experience. I feel like I've learned a lot about jewelry and gems - I find it so interesting. It shows our efforts to make customers happy continue to be successful.For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration.Were excited you agree and look forward to serving you again! My entire experience was a good one. I have contacted their customer service and ****** or ***** have lied time after . My purchases are securely sent & I am confident shopping at GSN! Thank you for taking the time to provide feedback Constance.Were sorry your shopping experience didnt go as you expected. When you call their so called customer service you will get the run around big time. Judy Crowell Loved her! Thank you for taking the time to provide feedback Teresa.We're sorry your shopping experience didn't meet our high levels of customer satisfaction. Does anyone know what happened to Erin? Actually, I shopped for 14k and received vermeil, poorly done. She also helped me with 2 other purchases. She even got another $200 taken off but the poor business practices that KALLATI demonstrated made me doubt their integrity in any of their claims. Among us all, we can probably answer a lot of questions about who is where. Contact Information. She kept saying, we dont do that. After my questions . OH Deanna what a memorywowI can remember people, but not their names, I remember on Q there was a woman young names Krista (something like that) she was very likable and cut with glasses and poof she was gone. Hunter Gets called out by Alan! Gem Shopping Network IF THE PEOPLE HAVE BEEN WATCHING GSN LATELY, YOU'LL TAKE NOTICE THAT THEY ARE NOT SELLING THE WAY THEY USE TOO, SO I FEEL THEY ARE GETTING WHAT THEY DESERVE! Lesson learned. I will never see the merchandise. Gem Shopping Network, Inc. | Better Business Bureau Profile Yes, folks, back in the day, the men wore suits and ties and sat at a desk (for the entire show!) We're delighted that you find our jewelry stunning and hope that you will continue to enjoy it for years to come. Lots of hosts were let go there :(. Beverly Hills Estate is the vendor I look forward to the most and their pieces are always perfection. A sampling: AT&T, Spectrum, Comcast, DirecTV, Dish, Roku, Amazon Fire, Android TV, Apple TV, On-air 24/7 except Christmas Day. (Use when you call in or shop online) SHOP ONLINE TODAY. People want friction-less viewing thats soothing., At the same time, the GSNs pacing can be a bit frenetic compared to other home shopping networks. MY REVIEW FOR GEM SHOPPING NETWORK. We're sorry that wasn't your experience.I'm glad we were able to discuss the issue and resolve your situation. get for amazing prices. Gem Shopping Network - Watch Us Live Now! 25 Following. BBB Business Profiles may not be reproduced for sales or promotional purposes. FROM THAT POINT ON, I'VE STOPPED BUYING FROM GSN, THERE ARE PLENTY OF OTHER PLACES TO BUY JEWELRY FROM. He is an accredited jewelry professional with the Gemological Institute of America, and he is the author of the book COLORED GEMSTONES. If it werent for Michael Valetutti, Id boycott. This comment was posted by a verified customer. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What I've had to do is file a complaint with my credit card company to finally get a refund. Mindy McCortney She was a former HSN host (before I started watching). Should you return an item you will wait and wait and wait for your credit card to be credited for the return. Our expert customer service representatives work hard to find you the pieces you adore while making our returns process as seamless as possible. Paul Deasy Over a period of 17+ years, Paul was a HSN host > QVC host > HSN host again (heehee) > vendor / guest presenter for his Gem Insider line at ShopNBC / Evine. To participate, please Log In or Register. For a particular show, theyll bring in around 1,500 units to hawk. DONT buy from this company. View Steve Cardone's profile on LinkedIn, the world's largest professional community. Cheryl is now on another gems show, AVC I think it is. Over 1 Million Items Sold, all Hand inspected. The Duluth-based company has been around 23 years. In other words, ti be able to bid on! There were lots of rumors behind the reasons why he is no longer with QVC, but I am glad that in recent years he has resurfaced as a ShopNBC host! 889 Followers. Over 1 Million Items Sold, all Hand inspected. I went postal and have never tuned in since! Sumit Modan, who has been in the jewelry business 25 years and runs New York-based Soham Diamonds, has been working with GSN for eight years. Wish I could afford to be a good customer of theirs :D. To participate, please Log In or Register. Gem Shopping Network is an enormous scam. Apple TV. Can anybody remember her??? 3259 Duluth Highway 120. NEVER say NEVER; but I buy my beautiful LEGITIMATE jewelry and gemstones from my jeweler, who has become a trusted friend. The prices are reasonable the products are quality. November 29th I ordered from Gem-Nice on a flash sale $27.98 cast iron cooking set in blue. Alan also spent 15 years with Neiman Marcus as a manager and buyer.Tune into our live show 24/7 to see more fun moments on air! It was very cute! Once it's gone, it's gone. @gemshoppinglive. She is always pleasant with a big smile! GSN received their money, I kept my items, and my temporary financial situation resolved. . upscale clothing. Its very much on purpose, said Eduardo Hauser, chief executive officer, who joined the network a year ago. Mike Rowe Now this one I remember because of recent posts that we have on him! Hi Janet,Thank you for your kind words and for being a loyal customer of our store. 1 EVENT; 0 FOLLOWING 201 FOLLOWERS All Events (1) All Events (1) Live & Upcoming (1) RESET FILTERS Live & Upcoming Events. As a matter of policy, BBB does not endorse any product, service or business. Just saw Terri Toner on HSN with some zipper gizmo. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry. Twitter But the network never shut down, even when a few employees caught the virus. But as it came up, after a rather pregnant pause and lots to music, she advised my husband and myself that it was a mistake but they could do 2, 995. Usually everyone is very nice and helpful. Over the years he has purchased a signet gold ring for himself and a bracelet for a friend from the network. If you would like to see a specific piece on the live show, you will need to call into our showroom. Gem Shopping Network thrives during pandemic, expecting its best year ever We will be available to answer any questions you may have. Email this Business. 61K views, 33 likes, 5 loves, 6 comments, 3 shares, Facebook Watch Videos from Gem Shopping Network: Amy is here (Kurt her Dad is in Hong Kong) she promised great deals on Beverly Hills Estate. I encourage everyone who has previously purchased from them to an appraisal done by PROFESSIONALS who know and care about customer service and not sell vermeil as solid 14k gold; and a troy ounce? Please give us a call at @1-888-391-9048, Monday-Friday 9am-5pm Et. I have purchased 2 items from your store in total. KALLATI put up a wheel where EVERYTHING is $2495 or below. I used to be an avid Jewelry Television watcher until they fired Graduate Gemologists, Nicole Richards and Cheryl Ells. Meet AlanAlan is a graduate gemologist, and has earned a Diamond Council of America Certificate and Platinum Guild International Certificate. We're sorry if we let you down and we're in hopes your last phone call with our Customer Service representative, answered questions you may have had with your order. Somewhere in it Kathy saids last she heard Steve C lives in Florida and is in the jewelry business too. Yesterday I received myRiviera Necklace took my breath away from Presentation to when I opened the lit box .I want to thank Mike one of favorites for excepting my bid on the auction I was afraid to do it but he made it easy . Exquisite Jewelry. Reality is the company does not want to draw attention to itself since millions of dollars worth of gems and jewelry pass through the building every day. Can't wait for the next NAI sell off. My favorite gemstone/jewelry channel is Gem Shopping Network out of Atlanta, wonderful stuff, NOT cheap! My favorite gemstone/jewelry channel is Gem Shopping Network out of Atlanta, wonderful stuff, NOT cheap! Account says "processing "?Update: cancelation of order was easy with Customer Service. I became a gemologist which is a skill I'm not sure I'll ever use again but I am an expert on jewelery. I thanked the sales rep and informed them there are plenty of other places to shop and if they don't want my business, I am glad to go elsewhere. Lilburn . 1997-2023 Gem Shopping Network. For the best experience on our site, be sure to turn on Javascript in your browser. We're so glad to hear that you love your brilliant cut Montana sapphire earrings! I sent an email to the seller on Jan.10 2023. Over 130,000 satisfied customers with a 4.8 Google rating. Hi Jeanne! Dave King He was with QVC for about 14 years, mainly for late night and morning shows. Website user friendly. :) November 3, 2010 at 10:52 pm EST #109221. love2shop. As for Skip and KALLATI, you lost way more than $300. I had no issue with the quality of the items I purchased. Hello Trish, Thank you so much for taking the time to leave us this wonderful feedback! Today is January 24 and the delivery confirmation receipt shows that they received the package on January 9. . Tune in 24/7. Dear valued customer,Thank you for taking the time to share your positive experience with our customer service manager, LaTrish Woods. Host at Shop LC . It has been over 20 days since the Gem Shopping Network received my return (sent via Priority Mail with Delivery Confirmation). Once it's gone, it's gone. While they acknowledge receiving my return, they have also out and out lied about the date it was received stating that it was received on "Jan. 10 and 9:30 pm"huh? Circelli, who couldnt be reached for comment, sold his company in 2013 to private equity firm Sun Capital Partners and is no longer involved in the company. Mindy returned to tv last year as a Guest Presenter for Jennifer Flavin Stallones Serious Skin Care line. 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Reply from Gem Shopping Network. Judith Daniel, Oregon. Steve Chaney, unfortunately, passed away at an early age. The store will not work correctly in the case when cookies are disabled. Its revenues do not go into building a fancy production. I love the challenge of selling product to people they cant touch or feel, he said. The KING of gems is chrysoberyl; which should never occur in nature; an emerald by day and a ruby by night. That's impossible as the postal service does not deliver at NIGHT! Gem Shopping Network 24/7 Live Stream Gem Shopping Network 40 watching Use Code YT-GEMS to get $100 OFF a purchase of $500 or more! I got my ring today and it is lovely! I especially liked the descriptions next to the hosts name, Deanna! We take pride in our packaging and timely delivery, as customer satisfaction is our top priority. What differentiates GSN from Knoxville, Tennessee-based Jewelry Television and its other competitors is that it sells one-of-a-kind pieces. Old(antique) and estate jewelry are sold as is for a reason. I dont know most of the names I guess I did not watch shopping tv yet then. I was sure that someone would request it, but after 10-15 minutes passed and nobody did, I chatted Ashleigh up to have it showcased. The only thing I miss is the retail face-to-face interaction.. Visit Website. We're thrilled to hear that you had such a great experience shopping with us. Customer service is great, Askew said. The diamond necklace I ordered was no where what they showed on the TV. BBB reports on known marketplace practices. Read 1 more review about Gem Shopping Network. I have to think of this Im sure others will have memories better than I do. :D) Really, really good bargains and lots of fun.:D. What you will receive is a poorly packaged item in a Priority Mail envelope. After watching this show during my recovery, they just had on this Sunday, rings that were selling at $ 2995.00 now a blowout deal, $ 995.00. But she seems to be involved in voiceover work before the Q. Update 10/10/2018: Davinia has a successful career as an illustrator and voice-over artist. This is unusual, and your review will help us improve and strengthen our customer experience.Please let us know if you need anything else! The focus is squarely on the jewelry and gems, typically on a rotating display. I love that the hosts are likeable and so educated about the gems they are selling. All appraised far, far what My Husband paid for them. I remember Larrys blue suit!!! Then there was the unfortunate and UNFORGIVABLE firing of Charla Rines. Gem shopping network, I watch this when i want a good laugh, first after the constant BS you have the WOW boy Brian, every other sentence has a wow in it, who does this, and Hunter with the most terrible voice one must get past just to listen to the so called bargains.All the screaming these so called men, selling women's jewelry, why can they not leave that to women and go out and get a MAN'S job.I can not believe they keep these lying little people there in place of who they should have selling.I myself would watch more but i just can not stand those fools on the show ! Tweets & replies. Live television show host at The Official Gem Shopping Network. Secure shipping and insurance with a 30 day return policy. Steve Cardone Manager - Rail Fleet at Covia Trumbull, Connecticut, United States 1K followers 500+ connections Join to view profile Covia Brown University Company Website About Specialties:. I have NEVER had a problem with Gem Shopping; in fact, they gladly accepted a pair of earrings that broke a year after I purchased them. This is not a volume business. He later resurfaced periodically on ShopNBC as a Guest Presenter. The average purchase price of an item on GSN is $2,800. Everything we sell on our platforms is hand-selected and inspected by an expert team of gemologists, then delivered to your doorstep with a 30-day return policy. As a host you are judge by the hour on sales. I returned two very expensive items to Gem Shopping Network and received a refund on my credit card for both purchases within 3 weeks. donna gem fan wrote: Gem Shopping | Fine Jewelry Retailer Website There isnt even a sign identifying itself. I returned every single piece with a demand letter from my attorney. Showing all complaints. They were very securely packaged and arrived in a timely manner. For over 25 years, Gem Shopping Network has delivered the highest-quality, colored gemstones and fine jewelry to our customers. The Company offers gemstone and jewelry products including rings, bracelets, necklaces, earring, pendant .
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