It is the personalized service. Occidental Vacation Club resorts are located in some on the most paradisiac destinations in the world. For over 15 years, the Occidental Vacation Club (previously named Allegro Vacation Club) has been providing timeshare memberships in properties located in the Caribbean, Mexico, Costa Rica, and Europe. Just Purchased the Occidental Vacation Club Membership Waited over three hours to get another room(Not the one we paid for). Occidental Vacation Club | Occidental Cozumel We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service.We are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next trip, to make it even better Warm Regards, Just back from this hotel and have to say its one of the best hotels in its price bracket, on arrival the staff are welcoming and very efficient, had no problem booking in all done quickly and with a smile, we were taken to our room by the bell boy so no trouble finding it,it had 2 queen sized beds, bedside cabinet, writing desk, large set of drawers, double wardrobe with lots of hangers, ( bonus ) ironing board with iron of course lol and another bonus free safe, bathroom was bright and airy with toilet and shower separate, had nice sunny balcony, only problem i had was it was only 2nd floor i had emailed and requested high floor as i get nervous down low when i am away with the girls,gave it a go though first night but never settled, on the morning and went down to see if they could move me up high,no problem we ended up on 7th floor, room was just as nice so well pleased,The hotel itself is very clean and modern but not that modern that it takes away the feeling of being in mexico, they had 4 restaurants, Italian,Mexican,Sea food,which you booked on a morning for or you could use buffet retaurant which was full of choices pleased every taste,we loved this breakfast and dinner as the friendly greeting of our server Nancy never failed to cheer us up, she did everything she could to make sure we were well looked after, big thank you to Nancy from us 2 ladies,now all the staff were great but she stood out as going that extra mile, along with Nelly on the pool and Antionio on lobby bar well done guys,The entertainment was very good even though day time activities was not for us watching it all happening was fun, Johnathan wa very loud and full of enthusiasm, Alex was good when johnny wasn't there thats when he came into his own showed how good an entertainer he is and of course Angel not leaving her out she was a beautiful relief from male dominance lol, night entertainment was good but not spectacular but watchable, the magician however was spectacular, and Michael Jackson tribute was fantastic, he might of been miming but the routines he aced, other times we were in lobby bar service as i said was brilliant Antonio always knew our drinks and what shots we liked,it was great getting together with all different nationalities there was always a great atmosphere, and everyone 1 chatted we always managed to make ourselves understoodAlong with a lovely beach and turquoise sea, this is a fantastic hotel, well done to the manager you got staff to be proud of. We can certainly say that timeshare weeks, often criticized for their heritage value, are nevertheless true assets. In our whole trip, only one person asked for a tip, and that bothered me a lot, but anyway, we didnt give anything to him because in that exact moment we didnt have money in our swimsuits pockets, but we never again received any tip requests from someone else. To see and hear about the Occidental Yacht Club experience, see some member videos at http://www.youtube.com/watch?v=R_Xr0WCpZ9U. Facebook Page Has Taken on a Life of Its Own, http://www.youtube.com/watch?v=R_Xr0WCpZ9U. Nestled in a secluded nature preserve on the southern side of Mexico's famed Cozumel Island, the Occidental Cozumel will make you feel like yo, Tucked within an ecological and historical preserve, the all-inclusive Occidental at Xcaret Destination captivates First Club members with spectacu, Occidental Tucancn**** is a magnificent vacation hotel located on a Caribbean beach paradise with white sand and crystalline water, just a, From out of the Atlantic's vivid turquoise-blue hues, a powdered-sugar beach stretches the length of the Dominican Republic's Eastern sho, The 5-star Occidental Tamarindo (Barcel Langosta Beach) hotel is located in northwest Costa Rica, just 1.2 mi. I posted this on another thread, but thought it might help anyone here who hasn't seen it. We were told that this may not be possible after all because they wouldnt be able to determine the demand of other club members even if we booked far in advance to secure the rooms. clients focused on an "enhanced vacation experience" through which it offers its members many And now, as a part of Barcel Hotel Group, the options are growing even more! We loved it! The Mexican restaurant (La Hacienda) and the Royal Club along with Le Buffet were our favorite restaurants. The fridge was always nicely filled with the important water bottles. Occidental First Club Substitution. It just isn't what we bought into. I can't say enough about all of them., If you read through the posts youll see that most agree with member Priscilla Day Haynes who says we love the hospitality. When it was clear that we wouldnt change our mind we were told that the membership would be canceled, but that we would have to repay the $275 we were given for the dinner, and that we would have to pay rack rate for our stay at the Royal Hideaway. resorts offer our members additional destinations, from Colombia to Italy, the vacation possibilities We feel that our Club has to deliver a vacation experience of exceptional quality. On top of that, our affiliated resorts offer our members additional destinations, from Colombia to Italy, the vacation possibilities are endless. Just Purchased the Occidental Vacation Club Membership Occidental Vacation Club | Ownership Sign In General Management Assistant. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-38329302', '');}, 'log_autolink_impression');Cozumel we were approached by a man who asked if we would be interested in a free rental car. In order to activate your account please fill out the following form. It has continued to innovate with a different approach to reaching out to potential clients focused on an "enhanced vacation experience" through which it offers its more than 26,500 members a personalized stay, special club check-in and check-out, high quality service and amenities, spacious rooms, and exclusive club areas like the First Club Lounge, Arena Beach Lounge, available at some resorts. Write a letter stating that you wish to cancel your membership. Or click here for more international numbers. Weeks or points. If you dont well, maybe you will sometimes get a little bit of a hard time, but dont worry, the hotel not only has carts to move you around, it also has rooms in a very nice area called Pueblo del Rio where you have everything there, without too much nature, too much animals or too much walking.The hotels beach is not really a natural beach, but a manmade cove. Occidental First Club Substitution - Review of Occidental Tucancun The cancellation address on the contact was incorrect and they did not receive the paperwork within the 5 days. I would highly recommend going for breakfast. Staff can not do enough for you from the moment you step off the bus, Always so friendly and helpful. This is the version of our website addressed to speakers of English in the United States. A week vacation that you can pick from a binder. The next morning there was no hot or cold water, I called the receptionist and they told me that they were working on it, that we should have water around 2 O'clock. The offer was 100% legitimate. We were not nave going into the 90 minute tour. The waiting time sometimes is like 30 minutes but we had a Royal club bracelet, and the time got shorter. #1411300014 Right-to-Use at Occidental First Club Membership Annual Frequency in Prime Time valid until 2036 2-Bedroom Unit for 6 people Bonus Time and Yacht Club Privileges included If staying at other hotels in the area this eco park is worth a visit. We get 2 weeks of "bonus" time every other year, and in the same year, a members week, and a development week to either use or sell for $700/ea. Please accept our deepest apology for not surpassing your expectations.It deeply upsets us the fact that you experienced issues connected to the maintenance aspect. We would love to become a member in the future. Visitors to Occidental properties where there is a First Club on the property may take advantage of some First Club upgrades at check-in, although some restrictions apply and are limited to First Club Members only. The Members Only First Club Lounge is open every morning to offer you a healthy gourmet breakfast. We had legal council in the US follow up and the Occidental Legal will not budge. (But I have to accept that this was because the Royal Club bracelet). First Club accommodations . The resorts diverse gastronomic offerings which include six -la-carte restaurants, as well as a unique Chefs Table experience that gives 12 diners the chance to interact with charismaticMichelin-Star Executive ChefAlejandro Snchez while he prepares different courses. Following up on the Occidental Vacation Club growth plans, a new sales room opened at the Barcel Tucancn Beach. Anyone else? 4. The Occidental Cozumel caters to families and honeymooners alike, with six restaurants, in room dining, four bars and a nightclub, along with three pools and a Kids Club with a host of entertaining supervised activities. With Barcel Hotels and Resorts acquisition of Occidental Hotels and Resorts and the Occidental Vacation Club last August, the Spanish hotel company enters the timeshare/vacation club segment of the hospitality business for the first time. I travel around the world, and take 3-4 vacations a year, just wouldn't put myself in those type of situations. The staff here are so friendly and have made this holiday one we will never forget! As an Occidental Vacation Club member, you can create an online account to request reservations, manage your ownership, view member benefits, and much more. If this is the case make the best of what is in your view a bad deal and go for the holidays. We are proud of the special vacation experiences we create for our First Club members through exceptional features and amenities such as this totally reimagined First Club Lounge, continued Namnum. Go there and have a great time! Hotel Features Unlimited meals, snacks & beverages 6 restaurants, 3 bars & 1 Disco with bar In-room dining Just Purchased the Occidental Vacation Club Membership Inheriting Holiday property bonds- costs attached? mpgiesemann, Marketing Office at Occidental Tucancun, responded to this review, ASISTENTE BARCE C, Jessica Reyna Arechiga General management assistant at Occidental Tucancun, responded to this review. We have watched the constant effort of the membership and the hotel at Occidental Grand Xcaret keep making improvements year after year. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. One of the Matre D Ladies, used to greet us every breakfast and dinner, and walk us arm and arm to our table, so very welcoming and warm to help vacationing with an aging parent who is physically challenged: resort is small not a lot of walking your mom should be able to get around without any trouble. With nearly 25,000 members and 23 properties, the organization is heralded for being one of the first to bring all-inclusive resorts into the timeshare arena. This allows our Club to provide a membership with high service levels and amenities including: a fully stocked bar in the room, members lounge, private restaurants and exclusive beach areas, depending on the resort. Los resorts vacacionales incluidos por RCI para esta designacin ms alta fueron: Occidental Grand Flamenco Punta Cana, Occidental Allegro Playacar, Occidental Allegro Cozumel, Occidental Grand Cozumel, Occidental Grand Flamenco Xcaret, Occidental Grand Nuevo Vallarta, Occidental Grand Aruba, Occidental Grand Papagayo, Occidental First Club Allegro Playacar, y Occidental First Club Allegro Cozumel. For the first time ever, Forbes Travel Guides 2019 Star Awards includes Royal Hideaway Playacar in itsRecommended Hotels category, highlighting its extraordinary location, stunning design, exquisite culinary offerings, relaxing spa, and much more. Daily entertainment and a supervised Kids Club (ages 4 12) are also part of the package, as well as nightly shows and live entertainment and all taxes and gratuities. Perfectly clean every day and a mini bar that's restocked daily and included in the all-inclusive package! With $1.4 million in renovations being poured into the spectacular resort, the First Club Lounge is now modernized, colorful and exceptionally comfortable. 2008-2023 Timesharing Style, a division of Groupe Marketing Laurentides Inc - All rights Reserved. . We then spent the next two days in Mexico changing our minds a dozen times about how the timeshare was a good thing, and that wed be able to make it work for us. Live music by our orchestra "Occidental Fun Club Band" (3 days per week) Sports: pool & beach volleyball, water polo, daytime tennis, ping-pong, snorkeling, aerobics, aqua aerobics, archery & shooting, windsurfing, kayaking Taxes & gratuities Contact for booking Gallery Contact for Booking (The Royal a la carte restaurant includes in their menu gluten free dishes for dinner)In the restaurant by the Beach, we didnt have that variety of food, but it was excellent when we wanted a snack. This is the version of our website addressed to speakers of English in the United States. Any help would be greatly appreciated. We don't even want to vacation ther anymore. It always serves as a great motivation. You will hear people talk about how they got us drunk and took advantage of us. Yes they do offer you champagne and beer, but they also offer you water and snacks if you so desire. Hi, we purchased a one bed apartment/week(First Club basis) at the Allegro Cozumel in 2008. Of course! Certainly the chairs and beds are not always available, but we almost every day found a nice spot to rest and sunbathe. We went to the Occidental Grand Punta Cana last summer and stayed in the Royal Club, we were upgraded to a 2 bed suite! Cuando Occidental Vacation Club, una divisin de Occidental Hotels and Resorts, recibi la codiciada calificacin de la Corona de Oro de RCI para 10 de sus resorts, decidieron celebrar. That is what the sales person told me, that I would be able to make some money from it. I just didn't feel right, so I emailed and tried to get that in writingbut no one would guarantee me by email I could use the week in 2011. We wanted to cancel our membership, but ready the paperwork in the binder again only to see line item #28 of the Terms and Conditions of Membership Purchase Contract: Cancellation: The purchaser may cancel this Contract without any penalty or obligation within five working (5) days from the date of this Contract, so long as the Purchaser has not received the benefits of this Contract within the term of five (5) days. Please check your emails or your spam folder for his/her follow up. Features include exclusive parties, private member areas, and discounts on all-inclusive vacation packages. Luis Namnum, presidente de Occidental Vacation Club, estuvo presente junto con RCI y otros ejecutivos del club para compartir la alegra ms reciente en Occidental Grand Flamenco Punta Cana y Occidental Grand Flamenco Ixcaret. Occidental First Club - Vacation Services International Can You Get Rid of an Occidental Allegro Timeshare? The service was very good thanks to Daniel, Hernan, Roberto, Luis, etc. They wouldn't do it, so I didn't pay anymore. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Or click here for more international numbers. We became alarmed and realized that we had made a mistake. The resorts six swimming pools, many of which boast incredible views of the Caribbean Sea. This Membership at Occidental First Club is for those who to be pampered is an integral part of their vacation. Royal Club experience with Xcaret Park: Awesome!!! In order to activate your account please fill out the following form. that would appeal to the most demanding vacationer. The membership is currently available in Mexico, Aruba and Dominican Republic where aside from surreal beaches and many historical places, you have an endless source of activities to choose from, he continues. Occidental First Club Membership at Allegro Cozumel Thanks for a fantastic week! The resort incorporates winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove. We are booked in to Occidental Grand Xcaret for 2 weeks in August. Unfortunately, there's no beach service (or free Wi-Fi) unless you're a Royal Level guest. Did your contract have the resort name where you purchased or did it list Occidental Allegro Nuevo Vallarta? I am very worried they pulled a big switch on us. I was not even interested but I was afriad for the families I saw there that likely saved fro this vacation and got sucked into buying and now saddled with debt based on the emotion and this luxury sweet they showed them in the Royal Club. In fact the representatives at Occidental had us sign a piece of paperwork stating that because we were making use of this benefit we were waiving our five day cooling off period. Also they told me the thing about getting cheaper (ta && ta.queueForLoad ? First Club Members will now delight in the recent addition of a homey living room-style area complete with big screen TV and comfortable couches. We are not expecting to get our money back, we just dont want to pay the thousands left over the next few years! Your great experience at the hotel is our biggest compliment.We hope to see you soon, we are sure you didnt get a chance to do everything on your list.Kind regards, Having spent a week here I can highly recommend! Thank you. They keep saying that all contracts have that resort name. You didnt have to pick that day. I've met and become friends with so many members. Situated within an ecological and historical preserve less than an hour from Cancun International Airport and 10 minutes from the renowned Playa del Carmen, the all-inclusive Occidental at Xcaret Destination boasts spectacular grounds, a pristine coastline and unparalleled service and amenities. Grand sirenas premium club /Ultimate leisure club info. There's no beach. If these so called 'membership' were such good 'deal', why the keep on increasing 'perks', etc We certainly understand that our story is like that of many others who have purchased a membership, but we have seen so many "what do I do?" more, You seem to have JavaScript disabled. En la actualidad, RCI cuenta con aproximadamente 3.8 millones de miembros en todo el mundo, que disfrutan de unas vacaciones de ensueo en los ms de 4000 complejos afiliados de RCI. The new sales room will be functioning at the Barcel Tucancn Beach with a Project Director and five sales representatives in charge of welcoming hotel guests introducing them to the features that make the club so special as well as giving them an on-site tour at one of the near-by resorts so they will be able to see it all first-hand. Special privileges include preferred accommodations, private members lounge, gourmet breakfast as well as a Members-only barbecue, private pool, beach and Jacuzzi. In this case, the costs of shipping and insurance will be the responsibility of the consumer.". Are First Club members able to sell a week? If you bank those weeks then you should be able to exchange then (for a small fee) through Interval or RCI. Would highly recomend. You have 5 days to cancel. The dedication to providing unforgettable vacations to couples and families has signified constant growth to the Club and a very satisfied owner community of over 30,000 members. The only downside was having to pay extra for wifi, we didn't bother getting it as we were told you could only connect if you were in the lobby! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Food was palatable, nothing remarkable. While we didnt NEED one, we did know that there were places on the island we wanted to see outside our resort so we talked to him, and accepted his offer. It is a beautiful resort and the first club staff are great. We will be glad to welcome you again soon in our property.Sincerely. We have congratulated Alberto Martinez for giving your the attention you want and deserve.On the other hand, let me explain that the internet service is a concession and are standardized prices, i.e. We want to express our most sincerely gratefulness to you for your kind words about the service you received from our staff, and the facilities.We look forward to welcoming you back!Sunny regards and best wishes. The pools around the resort are missing some tiles but looked as if this issue is being sorted as one big pool was totally shut down for renovations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The quality and choice of food and drink was very good, we used the buffet mostly. During the day, enjoy the Premium bar, or just a relaxing place to hang out while listening to good music. We were relocated, only to find the shower was faulty, resulting in flooding. The email address We were told by the sales man that we could cancel at any time hoever reading threads like this one i dont believe it to be the case>! b. If you purchased points like I have then you may be in a good position to vacation everywhere if your able to be flexible. Dear lindylouharkerI would like to thank you for choosing Barcel as your vacation hotel and the time you have taken to share your impressions of the property and services.We are happy that we have exceeded your expectations and you have enjoyed your stay with us.Our goal remains that of serving all of our guests to the best of our ability, to ensure that we are creating unforgettable experiences. Occidental Allegro is a family of hotels and resorts located in Mexico. Exotic Travelers Diamond membership - How do I sell weeks? I've purchased points from Diamond Resorts 3 years ago. It seems you have had a change of heart but are forced to go through with the transaction. It's all about having fun and making wonderful memories.. My fianc and I were in Mexico scouting out potential locations for our destination wedding. a. . The certificate was dated June 2008 and said it was good for "24 months" from the date of purchase. OVC, a division of Occidental Hotels and Resorts (Madrid) includes resorts in Aruba, Costa Rica, the Dominican Republic, Cuba, Haiti, Colombia and Mexico. Several TA members gave me reassuring posts this winter when I was putting everything together, and so far the Occidental people have been good to work with. Occidental First Club - , International Destinations Dijo que recibir este premio es un gran honor. You spend the next hour signing paperwork. Occidental Vacation Club provides everything needed to enhance the experience from state of the art equipment to professional guidance and help to choose the perfect location.
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