Tracie. Hilton Palacio del Rio 931 Reviews. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. The closest airport is San Antonio International and it is placed within 25 km from Hilton Palacio Del Rio Hotel. Enter Your Trip Dates Select Dates. Extremely clean building and rooms with nice decoration. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. The rooms are beautiful with really modern design plumbing fixtures , wood floors and colors. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. Hilton Palacio del Rio, San Antonio: Veja 3.888 avaliaes, 1.202 fotos e timas promoes para Hilton Palacio del Rio, classificado como n 49 de 398 hotis em San Antonio e com pontuao 4,5 de 5 no Tripadvisor. 1 rooms, 2 . . The bed was old and uncomfortable. If River Walk primary destination, place stay.The Hilton . Fee. The reception personnel and housekeeping were excellent. The furniture is modern and high tech with plenty of electronic hook ups. Check in was a breeze and service was good. The staff was unfriendly and cold, Ask 408francesf about Hilton Palacio del Rio, Ask Kelley S about Hilton Palacio del Rio, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, Holiday Inn San Antonio-Riverwalk, an IHG Hotel, Relax with a $100 Spa Credit with Your Stay, Holiday Inn San Antonio SeaWorld, An IHG Hotel, JW Marriott San Antonio Hill Country Resort & Spa. Air conditioning The weather was pleasant, had good stay. . Comfortable bed and large balcony. We were able to switch rooms after the 1st day to a Riverwalk view room. . Hi 408francesf, Thank you for taking the time to write a review of your recent stay at our hotel. Hotel exit from basement is river walk, lots of great food and music. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Ask grandma_bexar about Hilton Palacio del Rio, Ask ConchoTrav about Hilton Palacio del Rio, We compared the lowest prices from 14 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 13 websites, Stay twice and get a $50 gift card when you book direct at ChoiceHotels.com, We compared the lowest prices from 11 websites, Embassy Suites by Hilton San Antonio Riverwalk Downtown, La Quinta Inn & Suites by Wyndham San Antonio Airport, We compared the lowest prices from 12 websites, JW Marriott San Antonio Hill Country Resort & Spa. The valet promptly greeted me and shared helpful information prior to taking my car. Please note that all Special Requests are subject to availability and additional charges may apply. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Please see our partners for more details. Location 4.8. This is the version of our website addressed to speakers of English in Canada. Popular attractions Alamo and AT&T Center are located nearby. Perfect location. Rooms could use a little refurbish. This is the version of our website addressed to speakers of English in the United States. Yes, valet parking is available to guests. Modular units were built complete with plumbing fixtures, lighting, art work, furnishings and even ash trays. We are sorry we failed to deliver on your expectations, and will pass along your comments concerning your reservation concern with the Front Office team. Hi Exit 18b,Thank you for taking the time to share your feedback about your recent stay at our hotel! Tracie, This hotel is a great location right off the riverwalk. San Antonio Marriott Rivercenter comes in at 83 with endorsements from 5 sources including Star Service, Oyster and Frommer's. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. We hope to have the pleasure of welcoming you back soon. If your plans change, you can cancel free of charge until free cancellation expires. H.B. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. I had a very pleasant stay. Children 18 and above are considered adults at this property. Featuring a bay view, this accessible room features a flat-screen TV and a coffee machine. Other than that, we are proud of our 50 years of being located on the beautiful San Antonio River Walk, and hope you shared your other concerns with our Management Team who would have made it right. This was a really good stay, we would come here again. The bed was comfortable, after a long drive. Until then, we wish you happy travels! It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Service was great. The Hilton Palacio del Rio is a 485-room, 21-story hacienda-style hotel in San Antonio, Texas that opened in 1968. Staff were eager to help, absolutely courteous people. Free breakfast with lots of options, iconic and fairly clean place. Your compliments about Nikka and Carlos and the food in our outlets have been shared, and we thank you for taking time to let us know what we got right. The room was clean and extremely well furnished with a great view of the riverwalk. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Private Bathroom Hilton Palacio Del Rio Reviews, Deals & Photos 2023 - Expedia The Arneson River Theater is also located adjacent to the hotel. The hotel also provides guests with private balconies in every guestroom. We are glad to hear that you found our hotel to be ideal for your stay. I don't pay $500 for a room that requires eqrplugs to sleep. What a great. Good food and even better service! Room smells humid, seems like the ventilation not working well. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our guests praise the helpful staff in our reviews. Hilton Palacio del Rio is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. The property reserves the right to pre-authorize credit cards before arrival. The night staff of Mitch, Fransico & Mariah made us feel at home as we watched our favorite sporting events & enjoied perfectly made cocktails. Until we seen you again, we wish you Happy Travels! Service was good, staff was courteous, hotel was clean, but it did not help. We liked hilton palacio del rio 4-star hotel in San Antonio. I can't wait to go back! These opinions do not necessarily represent the views of Booking.com. If you're traveling for work, we'll sort the most popular The best part of our stay was the Safety & Loss Prevention staff. Our room service was taken care by a lady named Pilar Montes. Every staff member was extremely helpful and friendly- especially Phillip and Sheila! Which airport is close to Hilton Palacio Del Rio Hotel? See more. First the Hilton property is really no different than other Hilton properties. Hilton Palacio sits on the River Walk in downtown San Antonio. Very impressive for such an old hotel! Iron, 380 feet See more of Hilton Palacio del Rio on Facebook. Note you may not want that if you goto bed early. Communication was challenging, wi-fi was bad. Popular attractions near Hilton Palacio Del Rio Hotel San Antonio include The Alamo as well as Hemisfair Park. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. Do the rooms of Hilton Palacio Del Rio Hotel include a workspace? San Antonio city centre can be found within 1 km from Hilton Palacio Del Rio Hotel San Antonio. Coffee machine, Mastercard, Courtyard by Marriott San Antonio Riverwalk, Copyright 2023 Family Vacation Critic All Rights Reserved. Balcony There are also several dining options located on-site. Who does that!? Hilton Palacio del Rio - San Antonio, TX - Northstar Meetings Group As a valued Hilton Honors member you deserve a 5-star experience which we fell short of. Is parking available at Hilton Palacio del Rio? I highly recommend this hotel. Sign in to get trip updates and message other travelers. and your very own wedding catering specialist to assist with menu options. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. There was high speed internet access at the property. Yes, Hilton Palacio Del Rio Hotel San Antonio does offer bag storage. This property might pay Booking.com a little more to be in this program. Juan from Hilton Vacations was especially helpful and knowledgeable. Unfortunately, no jacuzzi in this hotel and the room on the river side wasn't really, Dear Brian5900 Thank you for taking time to write and share a review. Hilton Palacio del Rio accepts credit cards. Which room amenities are available at Hilton Palacio del Rio? The view was beautiful, the service was excellent! Prices are calculated as of 17/04/2023 based on a check-in date of 30/04/2023. Hilton Palacio Del Rio from $95. San Antonio Hotel Deals & Reviews - Kayak The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. Fairly clean bathroom, big bed, large bedroom. Many things to mention - everything was clean, outstanding food, incredibly beautiful views. Hilton Palacio del Rio. All employees we met were friendly. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. Hi 444Tricia, Thank you for choosing to stay with us! Hilton Palacio Del Rio Hotel is only 1.3 km of Southern Pacific Passenger train station. If you want to request something specific, you can do that after you select your rate. HILTON PALACIO DEL RIO - 579 Photos & 323 Reviews - Yelp Top notch service throughout my stay. Hoping we see you again real soon. They very well know about the problem, but the night manager told me "it is out of our control". Visa, The front desk and reservations were unwilling to adjust the rate and were calloused towards me. Are any cleaning services offered at Hilton Palacio del Rio? Everything was tasteful and elegant. Showcasing a city view, this accessible room includes a roll-in shower. We appreciate you choosing to stay with us, and hope to see you soon. Juan from Hilton Vacations was especially helpful and knowledgeable. Well done to all! (hilton member) Easy to get to and wonderful staff! Flat-screen TV The most expensive day is usually Friday. Breakfast of Huevos Rancheros and the Smoked Salmon/eggs on sourdough toast was delectable! We have people and automated systems that specialize in detecting fake reviews submitted to our platform. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. . Your time with us is most appreciated, and we hope to see you again real soon. Do come back soon! Inbox. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. In-room wired and wireless Internet access is available for a surcharge. It is our hope that you will return for another stay so that we can assure you a true 5-star Palacio experience. Fee. Great service. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. opportunity to also recognize those that have dedicated 25+ years of service! Great employees , must have great management . We enjoyed free breakfasts and I'd have it was the best one we've enjoyed at Hilton properties. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations. The wine bar was excellent and the drinks were cold. Rooms could use a little refurbish. A portion of H.B. our exceptional Food & Beverage team crafted a specialty drink menu for River's Edge! All rooms have balconies and it has a nice chic modern decor. Interesting hotel, ideal location, beautiful bathrooms. Capacity chart. The Front desk ladies are very helpful with everything including showing us how to use the key pad for the elevator. You could also order 1 item from the menu (e.g. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. I'm sorry that wasn't communicated to you, and we'll do better upon additional training of our Front Drive team. . Service 4.5. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Guests can have lunch or dinner at Fig Tree Restaurant within 50 metres of Hilton Palacio Del Rio Hotel. Clean modern room with no issues. avoid unless you are a night owl, or better yet, enjoy mediocre music pumped into the room from the riverwalk. Loved the Irish bar. Certain units feature attractive interior along with carpeted flooring. Rooms open to balconies. We were able to switch rooms after the 1st day to a Riverwalk view room. The first problem witnessed was the valet parking. A fantastic beach, lovely view. Does Hilton Palacio del Rio offer any business services? Trips Alerts Sign in. REEA Conference brought me to a Hilton in San Antonio! I was downtown San Antonio for the 2023 Texas Cavaliers River Parade held every year during San Antonio Fiesta week. Should have explored a little more the hotel! JCB, The staff was unfriendly and cold I was not even offered dri.king water at the registration. My wife and I stayed for a few nights, and we really liked this Hilton property. Sounds like we got a few things right during your stay, and hopefully we'll see you again. Also, all of the mattresses at our hotel were replaced within the last 6 months, so it is concerning to see that you did not feel this way. we enjoyed staying at hilton palacio del rio. Hilton Palacio del Rio - Tripadvisor River view What facilities can be used at Hilton Palacio Del Rio? What facilities can be found in the rooms at Hilton Palacio Del Rio Hotel? During your visit, that room type was sold out and we were not able to offer a quieter room. It is our goal to ensure each guest a 5-star experience and it is apparent that the nighttime entertainment on the River walk did not cooperate in this situation. Guests submit their subscores and their overall scores independently theres no direct link between them. Thank you also for being a Hilton Honors Diamond Member. Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. Overall clean hotel in a nice building right by San Antonio, restaurants and the Riverwalk. Please see our partners for more details. Your compliments are appreciated and have been shared with our team. All rights reserved. This property has taken extra health and hygiene measures to ensure your safety is their priority -, King Room with Roll-In Shower - Disability Access, King Room with Bath Tub - Disability Access, Destinations, properties, even an address, 1720070|2,1726110|2,1718400,1727440|1,1709670,1709670|3,1728350,1728620,1718430,1721720|3,1718400|2,1721460|2,1720070,1716160,1708660,1716160|6,1728180,1728350|4,1721460,1727980,1715610,1726110, Don't sell or share my personal information, Personal or sensitive info (e.g. Pool was heated and beds were comfy. Cold March day so pool was closed. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class The staff were supremely helpful. Private Bathroom We stayed on the 18th floor and I had a breathtaking view of the. The staff were courteous. Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. The room was cool enough and the bed there was nice. I just stayed there this weekend and found the hotel did a complete top to bottom update. Reasonably spacious room ; early check in ; nice beds. Your kind word will surely help to keep us motivated as we look for provide each guest staying with us a similar experience. The restaurant was excellent, I ordered excellent dishes. Hotel is wonderfully situated on the river and we had fun hanging out on the balcony and watching the river barges load and unload - very colorful at night. Also, we loved how close it is to The Alamo History Museum. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. Air conditioning This property is making considerable investments and efforts toward becoming more sustainable. Close to the airport, 30 min drive. The view of the Riverwalk and the city of San Antonio was wonderful. The hotel also provides guests with private balconies in every guestroom. The location of hotel was great. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. It always smells great, a deep sophisticated scent that runs through the ventilation. Thanks Sheila for making our time there special. We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. Review tags are currently only available for English language reviews. As an independent travel network offering over 100,000 hotels worldwide, more. Available services like room service and daily housekeeping let you get the most out of your time at the Hilton Palacio Del Rio Hotel. All rights reserved. Business travellers will have access to meeting rooms and a conference space provided on site. In walking distance from restaurants, bars and shops, we're across the street from the Henry B . We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. Until then, happy travels! Enter your dates to view today's low rates and promotions. At our property, internet in common spaces and the guest rooms are free for all Hilton Honors members. Review collected in partnership with Hilton Hotels & Resorts. The breakfast was great. We had a pleasant stay during our weekend. Which languages are spoken by the staff at Hilton Palacio del Rio? Comfortable decor of the room. Had your omelettes (theres chorizo too! Our room was right outside the auditorium and you couldnt really see due to trees but you could hear and feel the festivities and the culture of the riverwalk, which was absolutely what we wanted. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. your experinece with our guest room and will be alerting our operations team to look into the issues you mentioned. To edit a review youve already submitted, contact our Customer Service team. Come visit and enjoy a Cocojito made with . Now $280 (Was $397) on Tripadvisor: Hilton Palacio del Rio, San Antonio. Each review score is between 1 and 10. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. Yes, it is 0.6 km away from the centre of San Antonio. Ideal location, at walking distance from Rivercenter Mall. Specialties: Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. There are also several dining options located on-site. Both properties are endorsed by professional reviewers writing for major publications. Hi Scoxjay,Thank you for choosing to stay with us and for taking the time to review the experience. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Gorgeous view, excellent service, exceptionally comfortable beds. It brings us great joy to know that our team and specifically Omar conveyed their true Texan hospitality to you during your stay. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms.
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