Very good information! If anyone could help me, it would be greatly appreciated. It says the folder specified in the start in box is not valid. 7.7 was the last one that worked. Sorry, you must verify to complete this action. Use command line arguments to cause the installation to succeed. Please be aware that your processor is not supported by Intel XTU. You can also try the quick links below to see results for most popular searches. Intel XTU says unsupported platform : r/MatebookXPro - Reddit When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. Download Intel XTU Installer from official intel download center. // Performance varies by use, configuration and other factors. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. Your pictures do not show up until approved by moderators. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. For more complete information about compiler optimizations, see our Optimization Notice. I dont know why you are getting that conflict with an already running app. User Guide. The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. I noticed they updated the installer roughly a month ago. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? make sure the folder exists and that the path is correct. Let me know. I am going to work on the case. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. Please click the verification link in your email. Open IntelXTU_Install_Helper.exe by double-click. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Posted in Cooling, Linus Media Group So, if you put it in, say c:\xtu you would just do the same thing in that folder. Here are some common issues and questions related to Intel XTU Run Intel XTU Install Helper You can execute with an argument in first place. Rogrio, Thank you very much for your response. For any other inquiries, please don't hesitate to contact us back. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. You can easily search the entire Intel.com site in several ways. Are you sure you want to create this branch? Required fields are marked *. You should be able to find it in one of those folders. [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. HiI have a Latitude E6410 and I tried to install the XTU. Does anyone have any ideas? The current, non default parameters are: XHCI handoff is disabled. Os is win 10 pro. Thank you for checking and responding. Lets users to install XTU on unsupported platforms. Jul 12, 2017. For more complete information about compiler optimizations, see our Optimization Notice. however, after starting the installation from the shortcut, at the end it says I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? You must Complete that installation before continuing this one. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. - gimdh/Intel-XTU-Install-Helper Help! Intel XTU suddenly not compatible with my system? Any ideas why this is happening? "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 You may re-send via your // See our complete legal Notices and Disclaimers. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. I have already ordered that processor. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. 09-27-2022 08:03 AM. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Unlocked CPU's can utilize programs like Intel XTU. My CPU is 8550u. One time installation. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. So, when you report an error, copy it. I am experiencing the same issue. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. I have the latest bios. Always report mistakes Attempted to install on an unsupported platform The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Dont have an Intel account? All postings and use of the content on this site are subject to Intel.com Terms of Use. [SOLVED] How to undervolt cpu on dell xps 13 9360 (i7 8550u)? During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. The BIOS settings I used from my previous system, where XTU worked, are still in effect. Solved: XTU setup failing with error 0x80070643 - Intel Communities if u have any other way to undervolt the CPU, it will be appreciated. For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Scan this QR code to download the app now. In order to find that .msi file, copy this and paste it in google. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). profile. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. Download Intel XTU Install Helper from repository release tab. Please click the verification link in your email. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. It adjusts CPU power state. Ok, I did it again and changed the explanation as it looks like the installation routine changed. Can't update XTU (attempted to install on a unsupported platform) Please do not hesitate to contact us back if you have additional inquiries. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Internal graphics is set to "auto." Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. The XMP profile is enabled for maximum RAM performance.4. C:\ProgramData\Package Cache\ copy that. The SSU file is attached.5. IntelExtreme Tuning UtilityIntel0x80070643windows99% Download the installer and run it. Uninstall Intel XTU. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. Is this a laptop or handbuilt PC? Intel XTU Unsupported? | Tom's Hardware Forum "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. If any error occurs, please submit a new issue with created error.log file. We will proceed to close this thread now. All install attempts of XTU without the workaround fail. Lets users to install XTU on unsupported platforms. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. 7.7 was the last one that worked. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. I have now reviewed your previous post. Difficult to know what the problem is. Power Limit Throttling on Intel i5-8250u ? You are very welcome and thank you for your response. 1 hour ago Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. So we will close this thread. I just ran it again and then added more information to the post. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). The boot drive was wiped, and I installed from a fresh install file. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. Releases gimdh/Intel-XTU-Install-Helper GitHub Any other inquiries, do not hesitate to contact us again. You can execute with an argument in first place. Windows 10 version 21H2. Windows 8.1/10 WHQL support is enabled. Please click the verification link in your email. But your 1st Gen M520 is not unlocked. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html I dont know if it runs on everything. Windows 7 installation option is disabled. Sorry, Nick no idea. You are pretty clever on figuring this out. Install intel xtu Error: "Attempted to install on an unsupported Attached is the XTU log from my last attempted install. or the folder that was in the log. Thanks. Does anyone know why that might be? The BIOS settings are not defaulted. profile. Archived post. For more complete information about compiler optimizations, see our Optimization Notice. Im assuming you didnt copy/paste the exact path I have in the article? I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. Does it need some kind of permission in the BIOS to allow voltage tweaks? It might run ok but some features might not be available. It will only run the XTUInstaller.msi from the temp folder if the system checks say it is a processor in the list of compatible processors. However , when i tried to install it again, it came up with this error The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Please click the verification link in your email. You are using an out of date browser. ^^. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. I am also on the latest version of Intel XTU (7.7.0.12). I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. Your email address will not be published. 3- Are you running the BIOS settings on defaults? Thank you for your response and for all the details. For a better experience, please enable JavaScript in your browser before proceeding. There are no error messages when the software is running. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. Thank you for your patience in this matter. It used to be that you could click Ok in the image below and the file you need would still be there. Dell Latitude 5501: is it worth upgrading the CPU . #1. Thanks for the tips. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. Yeah already mentioned somewhere in the thread. [FIX]Intel Extreme Tuning Utility installation error - Attempted to I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. profile. Integrated graphics share memory is set to 64M. Please provide details regarding the workaround that you attempted. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Sorry, you must verify to complete this action. Please click the verification link in your email. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Thanks again for checking into this. Common Issues and Resolutions for Intel Extreme Tuning Utility Unlocked CPU's can utilize programs like Intel XTU. i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. The "advanced tuning" tab, when selected, merely shows a blank page. How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. Sign in here. IGD Multi-monitor is disabled. You should see one or two new folders with the date and time close to when you ran the application. If you need any additional information, submit a new question, as this thread will no longer be monitored. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it.
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